Cambridge For Global Training (“Cambridge”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or use our website www.cambridge-training.co.uk (“Website”) or use our services.

By accessing our Website or providing personal information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect information you provide to us voluntarily, including:

• Name, job title, and contact details (email, telephone, postal address)
• Account information (username and password)
• Payment or billing information for course registrations
• Professional information (organisation, position, industry)

b) Non-Personal Information

We may automatically collect information about your use of our Website, including:

• IP address, browser type, device and operating system
• Pages visited, time spent on the Website, and navigation patterns
• Information collected through cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services and Website
• Respond to enquiries, requests, or support issues
• Communicate course information, updates, newsletters, or promotional content (you may opt-out at any time)
• Personalise your experience on our Website
• Comply with legal or regulatory obligations
• Protect our rights, property, and safety, and detect fraud or security breaches

3. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following bases:

• Performance of a contract: To provide the services you have requested (e.g., course registration)
• Legitimate interests: To improve our Website, provide marketing communications, and maintain security, provided this does not override your rights
• Legal obligations: To comply with applicable UK law or regulatory requirements
• Consent: For sending marketing emails or other communications where required

You may withdraw consent at any time for marketing purposes by contacting info@cambridge-training.co.uk.

4. Sharing and Disclosure of Personal Data

We do not sell your personal information. We may share your data with:

• Service providers: For Website operation, analytics, payment processing, and delivery of training services
• Legal authorities: When required by law or to protect our legal rights
• Business transfers: In the event of a merger, acquisition, or sale of assets, under contractual obligations to protect your data

All third parties are required to process data only as instructed and in accordance with UK law.

5. Cookies and Tracking

• We use cookies, web beacons, and similar technologies to improve your experience and collect usage data
• You may configure your browser to refuse or delete cookies; some features of the Website may not function correctly without them
• We may use third-party analytics tools (e.g., Google Analytics) to understand Website usage. Data is anonymised where possible and used in compliance with UK law

6. Data Retention

• Personal data is retained only as long as necessary for its intended purpose, to comply with legal obligations, or to enforce agreements
• Certain basic information (identity, contact, transaction data) may be kept for up to six years for legal, tax, or accounting purposes
• Data may be anonymised for research or statistical purposes indefinitely

7. International Transfers

• Your data may be transferred outside the UK, including to countries without equivalent data protection laws
• Transfers are conducted in compliance with UK GDPR and using appropriate safeguards such as standard contractual clauses

8. Data Security

• We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure
• Access is restricted to authorised personnel and third-party processors bound by confidentiality obligations
• In the event of a data breach, we will notify affected individuals and, where required, the Information Commissioner’s Office (ICO)

9. Children’s Privacy

• Our Website and services are not directed at children under 13 years of age
• We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly

10. Your Rights

Under UK GDPR, you have rights including:

• Accessing, correcting, or requesting deletion of your personal data
• Restricting or objecting to processing
• Data portability
• Withdrawing consent to marketing communications
• Filing a complaint with the ICO

Requests can be sent to info@cambridge-training.co.uk. Verification may be required to protect your personal data.

11. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Material changes will be clearly communicated on our Website with the updated effective date
• Continued use of the Website constitutes acceptance of the updated Privacy Policy

12. Third-Party Links

• Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content
• Users are encouraged to read the privacy notices of any external websites

13. Contact

For questions about this Privacy Policy or your personal data, please contact:
Email: info@cambridge-training.co.uk