HR Administrative Excellence

HR Administrative Excellence

Course Description

Introduction

Welcome to the HR Administrative Excellence training course, developed by Cambridge for Global Training. In the dynamic field of Human Resources, administrative skills are crucial for maintaining smooth operations and supporting the overall success of an organisation. 

This course is designed to equip HR professionals with the knowledge and skills necessary to excel in HR administration. Participants will learn best practices in HR administrative tasks, from managing employee records to handling payroll and benefits. Through interactive sessions and practical exercises, participants will gain confidence and proficiency in performing their administrative duties effectively and efficiently.

Course Objectives

By the end of the course, participants will be able to:

• Identify the key responsibilities and tasks of HR administration.
• Develop proficiency in managing employee records, including documentation and filing.
• Implement efficient processes for payroll administration and benefits management.
• Ensure compliance with legal and regulatory requirements in HR administration.
• Enhance communication skills for effective interaction with employees, managers, and external stakeholders.
• Utilize HRIS (Human Resource Information Systems) and other technology tools for streamlined administrative processes.
• Evaluate and improve HR administrative practices to enhance organisational effectiveness.

Who Should Attend

• HR assistants, coordinators, and administrators who want to enhance their administrative skills.
• Managers and supervisors responsible for HR functions within their departments.
• Small business owners or entrepreneurs managing HR responsibilities for their companies.
• Individuals transitioning into HR roles who need to build a solid foundation in HR administration.
• Anyone interested in gaining a comprehensive understanding of HR administrative practices.

Course Outline

Unit 1: Introduction to HR Administration

• Understanding the role and importance of HR administration.
• Key responsibilities and tasks of HR administrators.
• Legal and ethical considerations in HR administration.
• Documentation and record-keeping best practices.
• Introduction to HRIS (Human Resource Information Systems).

Unit 2: Managing Employee Records

• Documenting and filing employee information accurately.
• Maintaining confidentiality and data protection.
• Records retention policies and procedures.
• Electronic record-keeping systems and software.
• Auditing and quality assurance of employee records.

Unit 3: Payroll Administration

• Calculating and processing employee wages and salaries.
• Deductions, allowances, and overtime calculations.
• Managing payroll taxes and statutory deductions.
• Issuing payslips and handling payroll queries.
• Compliance with payroll legislation and regulations.

Unit 4: Benefits Management

• Administering employee benefits packages.
• Enrolling employees in health insurance, retirement plans, and other benefits.
• Handling claims, queries, and changes to benefits.
• Communicating benefits information to employees.
• Evaluating and reviewing benefit plans for effectiveness.

Unit 5: Communication and Customer Service in HR Administration

• Effective communication skills for HR professionals.
• Interacting with employees, managers, and external stakeholders.
• Providing excellent customer service in HR administration.
• Managing difficult conversations and resolving conflicts.
• Using technology for efficient communication and collaboration.