Employee Relations

Course Description


Introduction

 

Welcome to the "Employee Relations" training course, developed by Cambridge for Global Training. Effective employee relations are crucial for maintaining a positive and productive work environment. 

 

This comprehensive course is designed to provide participants with the skills and knowledge needed to manage employee relationships effectively. Through a combination of theoretical learning and practical exercises, participants will learn how to foster positive relationships, resolve conflicts, and promote a culture of mutual respect and understanding in the workplace. Join us as we explore the principles and best practices of employee relations, empowering you to create a harmonious and supportive work environment for your team.

 

Course Objectives

By the end of the course, participants will be able to:

 

  • Develop effective communication skills to enhance employee relations.
  • Identify and address employee concerns and grievances promptly and effectively.
  • Implement strategies for conflict resolution and mediation.
  • Understand relevant employment laws and regulations related to employee rights and responsibilities.
  • Foster a culture of inclusivity and diversity within the workplace.
  • Promote employee engagement and motivation through recognition and rewards.
  • Develop skills in performance management and feedback to support employee growth and development.

 

Who Should Attend

 

  • HR professionals and managers responsible for employee relations.
  • Team leaders and supervisors seeking to improve their relationship management skills.
  • Employee advocates and union representatives.
  • Anyone interested in fostering positive workplace relationships and promoting a supportive work environment.
Course Outline


Unit 1: Introduction to Employee Relations

 

  • Overview of employee relations principles
  • Importance of effective employee relations in the workplace
  • Role of HR in managing employee relations
  • Building trust and credibility with employees
  • Understanding the employee lifecycle

 

Unit 2: Communication and Employee Engagement

 

  • Effective communication strategies for employee relations
  • Active listening skills
  • Building trust and rapport with employees
  • Promoting employee engagement and motivation
  • Conducting effective team meetings

 

Unit 3: Conflict Resolution and Mediation

 

  • Understanding the causes of workplace conflict
  • Strategies for managing and resolving conflicts
  • Mediation techniques for resolving disputes
  • Dealing with difficult conversations and emotions
  • Creating win-win solutions

 

Unit 4: Legal Framework for Employee Relations

 

  • Overview of relevant employment laws and regulations
  • Employee rights and responsibilities
  • Discrimination and harassment prevention
  • Managing disciplinary issues and dismissals
  • Ensuring compliance with employment legislation

 

Unit 5: Diversity and Inclusion in the Workplace

 

  • Understanding diversity and inclusion
  • Benefits of a diverse workforce
  • Creating an inclusive work environment
  • Addressing unconscious bias
  • Implementing diversity and inclusion initiatives
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Employee Relations
REF code: H-963
Date: 09 - 13 Jun 2024
City: Dubai
Language: English
Price: 4000 £

Course Description


Introduction

 

Welcome to the "Employee Relations" training course, developed by Cambridge for Global Training. Effective employee relations are crucial for maintaining a positive and productive work environment. 

 

This comprehensive course is designed to provide participants with the skills and knowledge needed to manage employee relationships effectively. Through a combination of theoretical learning and practical exercises, participants will learn how to foster positive relationships, resolve conflicts, and promote a culture of mutual respect and understanding in the workplace. Join us as we explore the principles and best practices of employee relations, empowering you to create a harmonious and supportive work environment for your team.

 

Course Objectives

By the end of the course, participants will be able to:

 

  • Develop effective communication skills to enhance employee relations.
  • Identify and address employee concerns and grievances promptly and effectively.
  • Implement strategies for conflict resolution and mediation.
  • Understand relevant employment laws and regulations related to employee rights and responsibilities.
  • Foster a culture of inclusivity and diversity within the workplace.
  • Promote employee engagement and motivation through recognition and rewards.
  • Develop skills in performance management and feedback to support employee growth and development.

 

Who Should Attend

 

  • HR professionals and managers responsible for employee relations.
  • Team leaders and supervisors seeking to improve their relationship management skills.
  • Employee advocates and union representatives.
  • Anyone interested in fostering positive workplace relationships and promoting a supportive work environment.

Course Outline


Unit 1: Introduction to Employee Relations

  • Overview of employee relations principles
  • Importance of effective employee relations in the workplace
  • Role of HR in managing employee relations
  • Building trust and credibility with employees
  • Understanding the employee lifecycle

Unit 2: Communication and Employee Engagement

  • Effective communication strategies for employee relations
  • Active listening skills
  • Building trust and rapport with employees
  • Promoting employee engagement and motivation
  • Conducting effective team meetings

Unit 3: Conflict Resolution and Mediation

  • Understanding the causes of workplace conflict
  • Strategies for managing and resolving conflicts
  • Mediation techniques for resolving disputes
  • Dealing with difficult conversations and emotions
  • Creating win-win solutions

Unit 4: Legal Framework for Employee Relations

  • Overview of relevant employment laws and regulations
  • Employee rights and responsibilities
  • Discrimination and harassment prevention
  • Managing disciplinary issues and dismissals
  • Ensuring compliance with employment legislation

Unit 5: Diversity and Inclusion in the Workplace

  • Understanding diversity and inclusion
  • Benefits of a diverse workforce
  • Creating an inclusive work environment
  • Addressing unconscious bias
  • Implementing diversity and inclusion initiatives
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