Intermediate English in the Workplace

Intermediate English in the Workplace

Course Description

Introduction

Welcome to the "Intermediate English in the Workplace" training course, designed by Cambridge for Global Training. This course aims to equip individuals with the necessary English language skills to navigate the modern workplace effectively. Focusing on practical communication, the course covers essential areas such as meetings, presentations, and day-to-day interactions. By the end of this course, participants will be able to communicate more confidently and professionally in an English-speaking work environment.

Course Objectives

By the end of the course, participants will be able to:

• Develop effective communication skills for workplace interactions.
• Enhance vocabulary relevant to various professional contexts.
• Improve the ability to write clear and professional emails and documents.
• Strengthen listening skills to better understand colleagues and clients.
• Build confidence in giving presentations and participating in meetings.
• Master negotiation and conflict resolution techniques.
• Increase proficiency in using English for problem-solving and decision-making.

Who Should Attend

• Professionals looking to improve their English communication skills in the workplace.
• Non-native English speakers working in English-speaking environments.
• Employees preparing for career advancement or new roles.
• Students entering the workforce and seeking to enhance their business English.
• Anyone interested in becoming more proficient in workplace English.

Course Outline

Unit 1: Professional Writing Skills

• Writing clear and concise business emails.
• Crafting professional reports and memos.
• Developing persuasive proposals and business letters.
• Using the appropriate tone and style for different audiences.
• Proofreading and editing for clarity and accuracy.

Unit 2: Effective Verbal Communication

• Practising workplace-related conversations and dialogues.
• Role-playing meetings and conference calls.
• Enhancing telephone and video conference communication skills.
• Engaging in small talk and networking at work events.
• Building confidence in public speaking and delivering presentations.

Unit 3: Expanding Workplace Vocabulary

• Learning industry-specific terminology and jargon.
• Practising the use of common workplace phrases and expressions.
• Engaging in exercises to reinforce new vocabulary.
• Understanding and using idiomatic expressions relevant to the workplace.
• Building a professional lexicon for various job functions and scenarios.

Unit 4: Improving Listening and Comprehension Skills

• Practising active listening in meetings and discussions.
• Understanding different accents and speech patterns in the workplace.
• Engaging in listening comprehension exercises with workplace materials.
• Summarising and paraphrasing spoken content accurately.
• Responding appropriately to instructions, feedback, and questions.

Unit 5: Mastering Workplace Communication Techniques

• Learning effective negotiation and conflict resolution strategies.
• Practising problem-solving and decision-making dialogues.
• Engaging in role-plays to practise real-world workplace scenarios.
• Reflecting on and improving personal communication styles.
• Applying professional etiquette in both written and verbal communications.