Preparation Course for ASQ Certified Manager of Quality/Organizational Excellence (CMQ-OE)

Preparation Course for ASQ Certified Manager of Quality/Organizational Excellence (CMQ-OE)

Course Description


Introduction

 

Welcome to the "Preparation Course for ASQ Certified Manager of Quality/Organizational Excellence (CMQ-OE)" developed by Cambridge for Global Training. This course is designed to provide comprehensive preparation for individuals aiming to achieve the prestigious ASQ CMQ-OE certification. The CMQ-OE certification validates an individual's expertise in leading and managing quality improvement initiatives within an organization, demonstrating a commitment to excellence in quality management. Through this course, participants will gain a deep understanding of quality management principles, tools, and techniques, equipping them with the knowledge and skills needed to pass the CMQ-OE exam and excel in their roles as quality leaders.

 

Course Objectives

 

  • Understand the key concepts and principles of quality management and organizational excellence.
  • Apply quality management tools and techniques to drive continuous improvement.
  • Prepare effectively for the ASQ CMQ-OE certification exam.
  • Demonstrate proficiency in quality management leadership and strategic planning.
  • Identify opportunities for process improvement and optimization within an organization.
  • Utilize data analysis and statistical methods to make informed decisions.
  • Communicate effectively with stakeholders at all levels to promote quality and organizational excellence.

 

Who Should Attend

 

  • Quality managers and professionals seeking ASQ CMQ-OE certification.
  • Quality assurance engineers and specialists.
  • Operations managers involved in quality management initiatives.
  • Process improvement professionals and Lean Six Sigma practitioners.
  • Quality consultants and advisors.
  • Anyone interested in advancing their career in quality management and organizational excellence.
Course Outline


Unit 1: Introduction to Quality Management

 

  • Overview of quality management principles and concepts
  • History and evolution of quality management
  • Role of the quality manager in organizational excellence
  • Quality management systems and frameworks
  • Ethical considerations in quality management

 

Unit 2: Leadership and Strategic Planning

 

  • Leadership principles for quality managers
  • Strategic planning and alignment with organizational goals
  • Developing a quality vision and mission
  • Establishing quality policies and objectives
  • Change management and stakeholder engagement in quality initiatives

 

Unit 3: Quality Tools and Techniques

 

  • Understanding and applying quality tools such as Pareto analysis, Ishikawa diagrams, and control charts
  • Statistical process control (SPC) and process capability analysis
  • Root cause analysis and corrective action/preventive action (CAPA)
  • Design of experiments (DOE) and hypothesis testing
  • Quality function deployment (QFD) and failure mode and effects analysis (FMEA)

 

Unit 4: Process Improvement and Optimization

 

  • Process mapping and analysis
  • Lean principles and techniques for process improvement
  • Six Sigma methodologies and DMAIC (Define, Measure, Analyze, Improve, Control) process
  • Kaizen events and continuous improvement strategies
  • Total Quality Management (TQM) principles and practices

 

Unit 5: Performance Measurement and Management

 

  • Establishing key performance indicators (KPIs) for quality management
  • Performance measurement tools and techniques
  • Balanced scorecards and dashboard reporting
  • Benchmarking and best practices in performance management
  • Auditing and assessment of quality management systems
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Preparation Course for ASQ Certified Manager of Quality/Organizational Excellence (CMQ-OE)
REF code: A-1197
Date: 16 - 20 Dec 2024
City: Port Louis
Language: English
Price: 4500 £

Course Description


Introduction

 

Welcome to the "Preparation Course for ASQ Certified Manager of Quality/Organizational Excellence (CMQ-OE)" developed by Cambridge for Global Training. This course is designed to provide comprehensive preparation for individuals aiming to achieve the prestigious ASQ CMQ-OE certification. The CMQ-OE certification validates an individual's expertise in leading and managing quality improvement initiatives within an organization, demonstrating a commitment to excellence in quality management. Through this course, participants will gain a deep understanding of quality management principles, tools, and techniques, equipping them with the knowledge and skills needed to pass the CMQ-OE exam and excel in their roles as quality leaders.

 

Course Objectives

 

  • Understand the key concepts and principles of quality management and organizational excellence.
  • Apply quality management tools and techniques to drive continuous improvement.
  • Prepare effectively for the ASQ CMQ-OE certification exam.
  • Demonstrate proficiency in quality management leadership and strategic planning.
  • Identify opportunities for process improvement and optimization within an organization.
  • Utilize data analysis and statistical methods to make informed decisions.
  • Communicate effectively with stakeholders at all levels to promote quality and organizational excellence.

 

Who Should Attend

 

  • Quality managers and professionals seeking ASQ CMQ-OE certification.
  • Quality assurance engineers and specialists.
  • Operations managers involved in quality management initiatives.
  • Process improvement professionals and Lean Six Sigma practitioners.
  • Quality consultants and advisors.
  • Anyone interested in advancing their career in quality management and organizational excellence.

Course Outline


Unit 1: Introduction to Quality Management

  • Overview of quality management principles and concepts
  • History and evolution of quality management
  • Role of the quality manager in organizational excellence
  • Quality management systems and frameworks
  • Ethical considerations in quality management

Unit 2: Leadership and Strategic Planning

  • Leadership principles for quality managers
  • Strategic planning and alignment with organizational goals
  • Developing a quality vision and mission
  • Establishing quality policies and objectives
  • Change management and stakeholder engagement in quality initiatives

Unit 3: Quality Tools and Techniques

  • Understanding and applying quality tools such as Pareto analysis, Ishikawa diagrams, and control charts
  • Statistical process control (SPC) and process capability analysis
  • Root cause analysis and corrective action/preventive action (CAPA)
  • Design of experiments (DOE) and hypothesis testing
  • Quality function deployment (QFD) and failure mode and effects analysis (FMEA)

Unit 4: Process Improvement and Optimization

  • Process mapping and analysis
  • Lean principles and techniques for process improvement
  • Six Sigma methodologies and DMAIC (Define, Measure, Analyze, Improve, Control) process
  • Kaizen events and continuous improvement strategies
  • Total Quality Management (TQM) principles and practices

Unit 5: Performance Measurement and Management

  • Establishing key performance indicators (KPIs) for quality management
  • Performance measurement tools and techniques
  • Balanced scorecards and dashboard reporting
  • Benchmarking and best practices in performance management
  • Auditing and assessment of quality management systems
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