ISO 9001:2015 Requirements and Implementation

ISO 9001:2015 Requirements and Implementation

Course Description

Introduction

Welcome to the "ISO 9001:2015 Requirements and Implementation" training course developed by Cambridge for Global Training. This course is designed to provide participants with a comprehensive understanding of the ISO 9001:2015 standard and how to effectively implement its requirements within their organisations. ISO 9001:2015 is the international standard for quality management systems (QMS), and compliance with its requirements demonstrates an organisation's commitment to quality and continuous improvement. Through this course, participants will learn the key concepts, clauses, and implementation strategies of ISO 9001:2015 to establish and maintain a robust QMS.

Course Objectives

By the end of the course, participants will be able to:

• Understand the key principles and concepts of ISO 9001:2015.
• Identify the requirements of ISO 9001:2015 and how they apply to their organisation.
• Develop strategies for implementing ISO 9001:2015 within their organisation.
• Establish and document a quality management system (QMS) compliant with ISO 9001:2015.
• Conduct internal audits and management reviews to ensure compliance and continual improvement.
• Prepare for certification or recertification audits against ISO 9001:2015.
• Drive a culture of quality and continuous improvement throughout the organisation.

Who Should Attend

• Quality managers and professionals responsible for implementing and maintaining QMS.
• Senior managers and executives interested in understanding ISO 9001:2015 requirements and benefits.
• Project managers involved in QMS implementation projects.
• Anyone involved in quality assurance, quality control, or process improvement activities.
• Individuals seeking to enhance their knowledge and skills in quality management and ISO standards.

Course Outline

Unit 1: Introduction to ISO 9001:2015

• Overview of quality management systems (QMS) and their importance
• Evolution of ISO 9001 standard and key changes in ISO 9001:2015
• High-level structure (HLS) and core concepts of ISO management system standards
• Principles of quality management according to ISO 9001:2015
• Benefits of implementing ISO 9001:2015 for organisations

Unit 2: Context of the Organization

• Understanding the context of the organisation and interested parties
• Identifying the needs and expectations of interested parties
• Determining the scope of the quality management system (QMS)
• Establishing the quality policy and quality objectives

Unit 3: Leadership and Planning

• Leadership commitment and responsibility for the QMS
• Establishing roles, responsibilities, and authorities within the organisation
• Planning for the QMS, including risk-based thinking and opportunities for improvement
• Resource management, including human resources, infrastructure, and work environment

Unit 4: Operation and Performance Evaluation

• Operational planning and control of processes
• Determining customer requirements and managing customer-related processes
• Design and development of products and services
• Monitoring, measurement, analysis, and evaluation of QMS performance

Unit 5: Improvement and Continual Learning

• Nonconformity and corrective action processes
• Continual improvement methodologies and techniques
• Conducting internal audits and management reviews
• Reviewing and updating the QMS to ensure effectiveness and suitability
• Driving a culture of quality and continual improvement throughout the organisation